Change Leadership Conversations Speakers from The Change Leadership

Mark Edgar

Human Leadership For The New World Of Work


Mark Edgar is a people-centric, strategic and innovative consultant, facilitator and coach with global experience developing and delivering impactful and business focused people strategies across a range of sectors. He has over 25 years’ experience building HR solutions across the broad HR agenda including transformational change, talent management, engagement and organizational effectiveness.

Mark runs his own consulting business focused on helping organizations, HR teams and leaders thrive in the new world of work. He is the co-founder of future foHRward – a community for HR professionals to build their capabilities and confidence in leveraging the opportunities that come from the new world of work. He is also a board member of Strategic Capability Network.

Most recently Mark worked for RSA for over 8 years in the role of CHRO with overall responsibility for HR and Communications for the Canadian business. Previously, he was based in the UK as Head of Human Resources within Centrica Plc; a major energy company operating in the UK under the British Gas brand. He has also worked for BSkyB, a TV, broadband and phone company, in an HR role responsible for their operational business units and customer facing teams.

Mark lives in Canada with his wife and two daughters and spends his time playing, coaching and watching soccer – or what he calls football!

Dr. Ann Cavoukian

Distinguished Expert-in-Residence - Privacy by Design Centre of Excellence, Ryerson University


Recognized as one of the world’s leading privacy experts, Dr. Ann Cavoukian served an unprecedented three terms as the Information & Privacy Commissioner of Ontario, Canada. There she created Privacy by Design, a framework that seeks to proactively embed privacy into the design specifications of information technologies, networked infrastructure and business practices, thereby achieving the strongest protection possible. In 2010, International Privacy Regulators unanimously passed a Resolution recognizing Privacy by Design as an international standard. Since then, PbD has been translated into 40 languages.

She is presently the Distinguished Expert-in-Residence, leading the Privacy by Design Centre of Excellence at Ryerson University. Dr. Cavoukian is also a Senior Fellow of the Ted Rogers Leadership Centre at Ryerson University, and a Faculty Fellow of the Center for Law, Science & Innovation at Sandra Day O’Connor College of Law at Arizona State University.

Dr. Cavoukian is the author of two books, “The Privacy Payoff: How Successful Businesses Build Customer Trust”, with Tyler Hamilton, and “Who Knows: Safeguarding Your Privacy in a Networked World”, with Don Tapscott.

The numerous awards she has received which recognize her leadership in privacy include: being named as one of the Top 25 Women of Influence in Canada, among the Top 10 Women in Data Security and Privacy , one of the ‘Power 50’ by Canadian Business, one of the Top 100 Leaders in Identity; the Meritorious Service Medal by the Governor General of Canada for her outstanding work on creating Privacy by Design and taking it global (May, 2017); being named as one of the 50 Most Impactful Smart Cities Leaders, (November, 2017), among the Top Women in Tech, (December, 2017). Most recently, she was awarded the Toastmasters District 60 Communication and Leadership Award, (April, 2018).

Rich Batchelor

President & Chief Change Agent, Capillary Consulting


Rich has been successfully delivering change for over 25 years. He has consulted, coached and educated with organizations across all parts of the globe and regularly reflect on his legacy in developing the change delivery model for UK government, He is a founding member of the Association of Change Management Professionals (ACMP) and was founding president of the Toronto Chapter for 6 years. He has also founded the Toronto Change Days conference, based on the highly successful Berlin Change Days, a hands-on weekend of fun learning about change unlike any other change conference in North America!

He has a masters in change management and is certified in Project Management, Process improvement, Facilitation, HR, Coaching, Counseling and Psychotherapy. He is also a Certified Lego® Serious Play® Facilitator & Workshop Designer, Certified in facilitating organizations through uncertainty and complexity and an accredited emotional culture deck “elephant rider” !

His presentation delivery is known for its passion and direct challenges to the audience. He enjoys the opportunity to disrupt traditional thinking, bring humour to the learning space and enable curiosity to take control of the change space for everyone.

Danielle Tasson

Practice Lead and Director - People, Culture and Change Consulting, CGI


Danielle Tasson is an experienced leader in change management, talent and organizational effectiveness consulting, with over 10 years of experience leading and partnering with clients through complex, transformational change.

She has worked across industries to develop innovative solutions for large-scale problems using methods tailored to her clients’ needs. Her work has included building and executing strategy for new technologies and business transformations, regulatory change support, learning, talent and culture strategies and introducing new and emerging ways of working. She regularly provides advisory services in Change Agility methodology, people-first transformation, the future of work and advancing talent capabilities to adapt to emerging technology advances such as AI.

Danielle is a certified Change Manager, ScrumMaster and Prosci practitioner. She is an accomplished speaker on local change management conference circuits and regular facilitator at local technology meet-ups.  

Jeremy Gutsche

CEO, Trend Hunter


Jeremy Gutsche is an award-winning innovation expert, a New York Times bestselling author, "one of the most sought-after keynote speakers on the planet" (The Sun Newspaper) and the CEO of Trend Hunter -- the world's #1 trend website and innovation consultancy, with over 3 billion views and 10,000 projects completed. His team is relied on by 700 brands, billionaires and CEOs to predict and create the future, including Google, Sony, Disney, Starbucks, Coca-Cola, IBM and Adidas. His newest book, Create the Future, was released on March 10th.

Krista Schaber-Chan

Managing Partner and Co-Founder, Harbinger SCR


Krista is a Co-Founder and Managing Partner at Harbinger. She has over two decades of experience in Organizational Change Management (OCM), Training & Adult Learning, Business & Leadership Coaching, and Project Management with both the Private and Public sectors. Her experience comprises large technology/ERP implementations, as well as process and organization re-designs for pharmaceutical, manufacturing, transportation, financial services and insurance as well as housing/property development industries.

Her work with global entities, mid-market companies and local family-run businesses has included the implementation of corporate development strategies, continual service improvement and end-to-end project learning initiatives. In her roles as coach and facilitator to leaders and teams, Krista has assisted leaders in clarifying their vision for their organization, and transitioning the vision to actionable behaviours and defining accountabilities, competencies and outcomes that enable organizational results.

Prior to co-founding Harbinger, Krista began her consulting career working for OmniLogic/PricewaterhouseCoopers Consulting and IBM as a Senior Managing Consultant. Krista is PROSCI, CTDP Sr., PCC, ITIL and PMP certified.

In her spare time Krista loves to read, spend time outdoors and appreciates a nice glass of wine.

Soula Courlas

Management Consulting Executive, Talent, Organization and Human Dynamics


An experienced senior leader and seasoned consultant with 25+ years of experience from across Canada’s Fortune 100 private and public sector companies advising C-suite executives undertaking complex organization transformations bringing a passion for driving alignment between the work ‘environment’ and work ‘force’ to achieve strategy, navigate complex human dynamics, elevate the workplace experience, and deliver results. Soula has held senior and leadership roles within both corporate and consulting organizations and has honed her personal brand as a leader, influencer, and builder of all things related to advancing the human experience in the world of work.

Mohammed Chahdi

Head of Americas HR Operations Services, Dell Technologies


Mohammed is a Global HR Director with Dell Technologies driving business value through Human Capital Management Strategies, he currently leads a global team focused on delivering best-in-class HR services and offerings utilizing innovation and emerging technologies in alignment to Dell’s vision and business strategies.

With his 20+ years Technology experience and passion for people and leadership, Mohammed is continuously exploring how Technology has shifted the nature of work and the critical role the HR function plays with people and culture strategies to enable business success in a digital economy.

Carl Oxholm

Partner and Emotional Intelligence Subject Matter Expert , PwC


Carl has been with PwC for more than 27 years and has enjoyed a variety of senior leadership roles. As a partner for the last 16 years, Carl has led service teams with an exceptional track record spanning multiple industries. Due to high demand, Carl now spends his time as a Lead Partner on some of PwC’s largest national (and global) priority clients. He is a member of PwC’s Culture and Values leadership team, has held extensive Human Capital leadership roles and is the developer of PwC’s service offering around enhanced Emotional Intelligence – helping PwC, and its clients, gain a stronger understanding about how to increase one’s capacity to cope (given the ever growing external demands and the never ending quest to do more with less) and empowering us to thrive in our chosen areas of focus. He has been PwC’s National Partner Coaching Leader (from 2005-2009) where he led a faculty of professional external coaches, has sat on several of PwC’s global steering committees and was a founding member of both the PwC Charitable Foundation and PwC’s Women in Leadership programs. Carl’s coaching leadership role afforded him the opportunity to work with some of the Olympic athletes that they sponsor (and in turn, some of their coaches)…all of which led to his compulsion to want to share what he has learned in this space (regarding leadership development and Emotional Intelligence). Carl is also PwC’s National Client Experience leader and responds, when he can, to the numerous ongoing requests to be a keynote speaker (around emotional intelligence and its importance to effective leadership). Carl has travelled the world providing talks and facilitating workshops that involve culture change, emotional intelligence and leadership acumen. Having helped numerous global companies, not-for-profit organizations and Professional Associations alike, he has travelled all across Canada and the United States and to Rome, Switzerland, Germany, London, Chile, South Africa and Australia. As he often says, it is his privilege and pleasure to serve wherever needed.

Barbara A. Trautlein

Change Catalyst, Founder


Barbara A. Trautlein, PhD is author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For over 30 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives - achieving bottom-line business and powerful leadership results for clients. In 2015 she had the honor of being awarded Change Management Consultant of the Year by the Association of Change Management Professionals (ACMP) Midwest Chapter. She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable. Her blend of research and real-world expertise makes her an in-demand speaker at conferences in around the globe. Barbara has a unique ability to connect with her audiences, from C-level executives in Fortune 500 organizations to front line employees, and across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech. Clients served include Abbot Laboratories, Ascension Healthcare, BP, Cisco, Deloitte Ford, the NYPD, Northwestern University, and Save the Children. Barbara holds a doctorate in Organizational Psychology from the University of Michigan.

Samantha Fowlds

Global Change Management, Strategic Initiatives, Zimmer Biomet


Samantha has integrated the science of applied positive psychology to organisational initiatives in several industries (banking, tech, professional services, health sciences) with the mission of wanting to help individuals and organisations optimize their performance and flourish. Samantha was a regularly Featured Speaker for the Oracle Womens Leadership Group (Canada) where she created a 10-part speaking series, and in 2018 was nominated for the Top Women Award for bringing positivity to the organisation. She recently gave a presentation to global executives on Positive Leadership during COVID-19.

Her employment history includes Oracle, RBC, KPMG (Global Knowledge), and Deloitte and her private clients include leading Canadian Banks, a global energy efficiency company, the Toronto Police Services 911 Responders, and Victory Reproductive Care.