Change Leadership for Project Management Professionals Masterclass Toronto 2019

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Change Leadership for Project Management Professionals Masterclass 2019

Responding to Change Better and Faster.

September 5th, 2019
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Change Leadership for Project Management Professionals Masterclass 2019

Responding to Change Better and Faster.

September 5th, 2019

Join us on Thursday, September 5th for the launch of our exclusive Masterclass Series! Hear from Industry Practitioners, Executives and Leading Industry Panelists.

The Change Leadership for Project Management Professionals masterclass will take a deep dive into change leadership best practices and concepts for project management.

  • Date: September 5th, 2019

  • Time: 5:30 p.m - 8:30 p.m

  • Audience: Project Management Professionals - Project Managers, Project leaders, PMO Leaders, Project Coordinators

  • Location : First Canadian Place, 100 King Street West, Suite 4600 (46th Flr), Toronto, Canada

Not just another event, it's the Change Leadership EXPERIENCE!

This masterclass is a 2+ hour event designed in partnership with Northeastern University Toronto to cover the evolving role of project managers and the change leadership skills required, while also providing an opportunity for networking with like-minded professionals.

The masterclass will feature presentations from our in-house team, as well as expert guest speakers and executives who are responsible for project management teams and leading change in their organizations.

This masterclass will provide project professionals with a practical deep dive into change leadership as it relates to project management.

Meet Our Speakers

Colleen Ward
Vice President, Technology Solutions, TD

Colleen joined TD in October 2014 as an Associate Vice President and Head of TD Merchant Solutions. She was promoted to Vice President of Canadian Credit Cards and Merchant Solutions Technology in August 2015, leading the Delivery Shared Services organization consisting of Portfolio Directors, Project Management and QA Practice. Her role expanded in April 2016 to include the application development, solution architecture, solution design, and business systems analysis teams.In early 2017, Colleen’s role expanded further to include the Operations Shared Services which included all production support, change/problem management, and audit/controls leadership. This experience allowed her to lead the end-to-end technology teams and have a truly holistic view of her businesses. In October of 2017, Colleen’s portfolio increased to include Debit Cards, expanding her team to 6 locations across Canada. In May 2018, Customer Assistance (formerly known as Collections) joined her team adding operational expertise for all our currently assigned lines of businesses and adding Personal Lending and Auto Finance.Colleen is currently the Vice President of Technology Solutions leading the Canadian Debit Card, Canadian Credit Card (TD Credit Cards, Aeroplan, MBNA and CUETS), Merchant Solutions and Customer Assistance technology teams. Colleen started her career while in university, working full time at HSBC learning about lending and credit card processing in operations and sales support roles. Colleen was eventually promoted to AVP of National Sales, leading the top Canadian private label credit card account in that era – The Brick. Working closely with technology, she acquired much card processor knowledge, building technical enhancements to support The Brick’s growth. This experience led her to a role at American Express holding several global technology leadership roles for almost 11 years. Colleen moved to JPMorgan Chase Card Canada as the Chief Technology Officer for 5 years prior to joining TD.Colleen has a demonstrated history of working in the banking industry and possesses skills in talent management, strategic planning, enterprise architecture, progressive technical delivery.

Christopher Bolick
Lead Faculty, Master of Science in Project Management, Northeastern University

Christopher Bolick, serves as Lead Faculty in the Master of Science in Project Management program. Mr. Bolick has extensive experience in project management and business process improvement, and has previously worked with a Fortune 40 company in engineering and construction, real estate operations, strategic sourcing, facilities maintenance, and design and continuous improvement. He brings his extensive expertise in managing strategic initiatives and cross-functional teams to Northeastern where, since 2013 he has served as a graduate faculty member and academic consultant. Mr. Bolick is the master teacher for the “Experiential Learning Projects for Professionals,” Communication Skills for Project Managers,” and “Project Scheduling and Cost Planning” courses. He has taught a range of courses at the graduate level, including Project Foundations, Project Evaluation and Project Capstone, in addition to those listed previously. Additionally, he has presented at PMI’s 2018 Technology and Talent Symposium and has a chapter in a new textbook on project management in his areas of research including the intersection of Artificial Intelligence, Data Analytics, and Digital Transformation as it’s related to project management practices.He holds a Master of Project Management from Western Carolina University, and the following certifications; Project Management Professional PMP ©, Business Process Management, and Lean Six Sigma. Mr. Bolick is pursuing an EdD in Organizational Leadership Studies at Northeastern.He lives in North Carolina and teaches online.

Lilian Abu Halaga
Interim Head, Enterprise Project Management Office, Interac Corp

Lilian is a senior leader with over 20 years of experience in Project Management. Just a few weeks ago, left the Lilian full time world to return to her consulting roots. She's working with her current client Interac to help transform their PMO. Prior to going out on her own, she was the Director of Enterprise Project Management at Meridian Credit Union with a team of ten project and program managers working on the organization’s largest strategic initiatives. Before joining Meridian, her experience at other financial institutions included Senior Project Manager in the Project Management Office at HSBC Finance Corporation and Program Director in the Office of the Chief Data Officer, Integrated Data & Analytics Program at Toronto Dominion Bank Financial Group.Lilian works passionately to bring strategy to life and supports executive teams to execute initiatives beyond tactical project management to organizational transformation and change. She has a proven history of leading, coaching, developing and mentoring project management teams to focus on delivery of business benefits. Lilian’s volunteer efforts include mentoring new professional Canadians to find a job through the Toronto Regional Immigration Education Counsel (TRIEC). She also provides leadership to community engagement corporate committees to help others find their volunteering passion. Lilian is also an avid traveler. Lilian is a member of the Project Management Institute and is PMP certified. In addition, she holds a Change Manager Certificate from Prosci, a Risk Manager Certificate from the University of Toronto School of Continuing Studies & Global Risk Management Institute, and a Scrum Master Certificate from Scrum Alliance.

Adel A. Zadeh
Program Director and Professor, Director PMI Toronto Chapter

A project management educator and consultant with +10 years of experience, Adel is the board member at PMI Toronto chapter and program director and professor at Lambton College in Toronto, where he directs a number of post-graduate programs including "Construction Project Management" and "Enterprise Project Management and Leadership" programs. Over the last four years, Adel has trained more than 1000 managers, who are now working in different industries in GTA. Adel is passionate about strategic change and is the leading voice in using business and technology to create positive change. Adel cares about the environment and passionate about driving sustainability initiatives at the city level. As the Vise-Chair of Sustainability Advisory Committee (WSAC), he is an inspiring voice on how to use such a scale to maximize positive outcomes for people and the environment. Adel holds a Ph.D. in Civil Engineering from the University of Cambridge (UK), is a certified Project Management Professional (PMP) and an accredited LEED BD+C.

Yvonne Ruke Akpoveta
Change Strategist & Change Management Lead, OliveBlue

Yvonne is a Change Management Strategist and Change Leadership Advocate with over 20 years of experience helping professionals and organizations to navigate and transition through change, most especially in today’s disruptive environment.She is genuinely passionate about change and has worked with a broad range of organizations globally to help lead and manage their Strategic, Technology and Regulatory Change Initiatives. Her experience in leading and managing change with these organizations, coupled with her exposure to global and diverse business environments have equipped her to be proficient in thinking ‘outside the box.She holds a BSc honours in Business Information Technology & Marketing from London Guildhall University, an MBA from Warwick Business School, England, and a Change Leadership Certificate from Cornell University.She is also the founder of The Change Leadership, a series of events and conferences focused on preparing leaders, change professionals and organisations to lead change in today's fast-paced and disruptive business environment. And in so doing, positively impact the welfare of their surrounding communities and the economy.She is a published author, an Inspirational speaker, a John Maxwell certified leadership coach, and change catalyst.

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Why You Should Attend

During the masterclass, attendees will learn:

- The evolution of your role as a project manager

- The importance of change leadership to project management

- The essential skills required to effectively lead change on your projects

As well as hear from industry experts and practitioners with change leadership and project management experience.

Get insider tips, strategies and knowledge to help you lead and drive change in today’s INCREDIBLY fast-paced business environment.

Event Agenda

  • 5:30pm - 6:00pm

    Registration, Refreshments and Networking
  • 6:00pm - 6:10pm

    Welcome, Opening Remarks and Introductions
  • 6:10pm – 6:35pm

    Session 1 and Q&A Session with Colleen Ward - VP, Technology Solutions, TD
  • 6:35pm – 6:55pm

    Session 2 with Christopher Bolick - Lead Faculty, MS Project Management, Northeastern University
  • 6:55pm – 7:15pm

    Session 3 with Yvonne Ruke Akpoveta – Change Management Lead and Strategist, OliveBlue / Change Leadership
  • 7:20pm - 8.05pm

    Change Leadership and Evolution of the Project Management Role in today’s disruptive business environment with Open Discussion and Q&A Session with Adel A. Zade, Lilian Abu Halaga, and Christopher Bolick
  • 8:10pm - 9:00pm

    Closing and Networking

Testimonials From Conference

  • Masterclass has done a wonderful job providing opportunities for growth and development. It provided insight and relatability in situations that can sometimes be difficult to acknowledge. The speakers provided excellent self guided experiences that made you feel welcomed and validated. These are the events that help shape the leaders of tomorrow, kudos!
  • Real experoencial learning. Great insights to what a successful Change Leader is.
  • This event was full of relating topics and experiences in the field of change leadership. It helped me refocus and re-energize my love for change and it's amazing ability to create growth and evolution.
  • Jonathan Hood
    This conference was brilliant. The environment and feel was perfect for the topic. The speakers each brought a uniqueness to the stage as they shared both their views and how they applied technology within their industries.
    Jonathan Hood
  • Anne-Marie Cerasuolo
    Very thought provoking & motivational day. Change is happening so quickly yet it will never move this slowly again! Wow! A real game changer for me.
    Anne-Marie Cerasuolo
    Aviva Insurance
  • Swaroop Dogra
    The focus on AI and Robotics coupled with industry leading speakers was a wake up call for CM practitioners and very timely.
    Swaroop Dogra
  • Steve Pinkus
    This conference was brilliant. The environment and feel was perfect for the topic. The speakers each brought a uniqueness to the stage as they shared both their views and how they applied technology within their industries.
    Steve Pinkus
    Pinkus Consulting Inc.
  • Teca Cameron - Tackie
    Amazing panel! Love the insights being shared by these change leaders.
    Teca Cameron - Tackie
  • Dr Stephen Murphy
    Had a great time talking disruptive leadership & innovation at The Change Leadership Conference. Thanks for having me!
    Dr Stephen Murphy
    Ted Rogers Business School
  • Change Management Institute
    What a terrific line up of speakers. Each session was jam-packed with insight and information.
    Change Management Institute
  • Andrea Carter
    What an amazing, inspiring day at the Change Leadership Conference. Great to hear from all the wonderful speakers
    Andrea Carter
  • Laura Melnick
    Well, I had to catch my breath after spending the day at The Change Leadership Conference Experience on May 31st! Outstanding speakers and interesting new colleagues - Participantday at #changelead17 Feeling energized and full of ideas.
    Laura Melnick
    Change Management Practitioner

More Reasons to Attend

  • Increase your influence

  • Learn how to respond to change better and faster

  • Hear real-life case studies on leading change

  • Better harness your teams in leading and managing resistance to change

  • Increase ROIs from change initiatives in your organization

  • Strategies and insights to stay ahead in a competitive market

About Change Leadership for Project Management Masterclass

The Change Leadership for Project Management Professionals helps project professionals like you prepare for the future to lead in today's disruptive business environment!

In today's business environment, change is constant, making change leadership vitally important to every organization and professional's growth. As business practices change, the core responsibilities of individual roles expand too. Increasingly, project professionals are being tasked with the added responsibility to lead and drive changes on your projects.

Change Leadership is no longer a competence reserved for a few, but, required by every professional, innovator, manager, project manager, change practitioner or team member for today's disruptive and fast paced business environment.


About Northeastern University Toronto

Founded in 1898, Northeastern University is a top U.S. research university primarily located in Boston and a recognized leader in experiential learning, anchored in the world’s largest and most innovative cooperative education program. We integrate classroom studies with opportunities for professional work, research, service, and global learning in 128 countries.

Northeastern has established distinctive regional campuses in Charlotte, N.C., Seattle, and Silicon Valley offering industry-aligned graduate programs designed to help working professionals achieve their career goals.

Northeastern University’s downtown Toronto campus currently offers three online Master of Science programs that are in high demand among local employers—project management; information assurance and cyber security; and regulatory affairs for drugs, biologics, and medical devices. Tailored to Toronto’s needs as a world economic center, these degree programs offer working professionals a clear path to advancing their careers while staying with their current organizations: the flexibility of online education combined with the outstanding faculty, academic resources, and program support of a leading U.S. research institution.